Frequently Asked Questions

Getting Started

Miggi is a modern chat application that helps you connect with friends and meet new people from around the world.

Yes, Miggi is completely free to use for basic features. We also offer premium features for enhanced experience.

We take security seriously. All messages are encrypted, and we never share your personal information with third parties.

Account Creation & Security

1. Open the Miggi App
2. Go to the Start section
3. Click "Don't have an account? Sign Up"
4. Enter your desired username
• Must be 6-20 characters long
• No special characters allowed (e.g., @, $)
• Username must be unique
• Must use a Gmail account
• Birth date cannot be same as registration date
5. Click Register
6. Verify your account via email
7. Start exploring!

If you don't receive the verification email:
• Check your spam folder
• Verify your email address is correct

1. Go to Settings
2. Select Reset Password
3. Check your email for the reset link
4. Follow the instructions in the email

About PIN:
• Used for MCR transfers
• Default PIN: 000000

To change PIN:
1. Go to Settings
2. Select 'Change PIN'
3. Enter old PIN
4. Enter and confirm new PIN

Basic App Navigation

1. Log into your account
2. Go to the "Feed" tab
3. Click the pencil icon to create a post
4. Add your content (text/image)

1. Open your profile
2. Click the edit icon
3. You can update:
• Profile picture
• Display name
• Bio
4. Save your changes

Social Features

1. Open Miggi App
2. Go to Search section
3. Search by username
4. Tap on their profile
5. Click 'Add Friend'
6. Wait for them to accept

1. On the main page, tap the location icon
2. Allow location access when prompted
3. View users in your area

Story Types:
• Text Story (Level 5+): Share text & quotes
• Image Story (Level 20+): Share photos
• Video Story (Level 50+): Share short videos

Duration: 20 seconds, visible for 24 hours
Privacy: Customize who can view in settings

Chat & Rooms

Requirements:
• Must be Level 20+

Steps:
1. Go to Room tab
2. Tap the '+' button
3. Enter room name and description
4. Customize settings
5. Create room

Private/Group Chats:
• Voice messages
• Location sharing
• Photo sharing

Public Rooms:
• Requires Mediashare add-on
• Available in Miggi Store

Basic Commands:
• /silence - Mute room
• /kick [username] - Remove user
• /ban [username] - Ban user
• /unban [username] - Remove ban
• /lock - Lock room
• /unlock - Open room

Advanced Commands:
• /announce [text] - Make announcement
• /announce off - Stop announcements
• /bump [username] - Force remove user

Credit System (MCR)

Ways to obtain credits:
1. Purchase from official merchants (purple ID)
2. Claim free credits in official room
3. Win contests and giveaways

Value:
• 1 MCR = 100 IDR
• 1000 MCR = 100,000 IDR

Payment Rates:
• ATM transfers: 1:1
• Phone credits: 1:0.85

Requirements:
• Must be Level 5+
• Daily limit: 25,000 MCR

Steps:
1. Tap dollar icon on home screen
2. Enter recipient username
3. Enter amount
4. Enter PIN
5. Confirm transfer

Shop & Customization

1. Go to Settings
2. Select Chat Background
3. Choose image from gallery
4. Adjust theme:
• Dark theme for bright images
• Light theme for dark images
5. Adjust opacity for readability

To deactivate add-ons:
1. Open Miggi Store
2. Find the add-on
3. Click 'Delete'

Applies to:
• Emoticon packs
• Anywhere Door
• Invisible Entry
• Chatroom Media Share

Level & Rewards

• Level 5: Text stories
• Level 20: Create rooms & image stories
• Level 25: Free short ID
• Level 50: Video stories & YouTube sharing
• Higher levels: More features & recognition

Daily activities:
• Add friends
• Exchange gifts
• Post and comment
• Active chatting
• Play games

Special actions:
• Buy emoticon packs
• Purchase MCR from merchants

Help & Support

Forgot Password:
1. Use Reset Password in Settings
2. Check email for reset link

Forgot PIN:
Email support@miggi.id with:
• Subject: PIN Reset Request
• Your username
• Registered email

Email support@miggi.id with:
• Subject: Request to Change Email
• Username
• Current email
• New email

Wait for confirmation email

Still have questions? Contact us by Email